Shipping Policy

Shipping Hours 

Monday to Friday / 8AM - 3PM EST

Customer Service Hours 

Monday to Friday / 8AM - 5PM EST 


Order Processing Time 

We process and ship orders daily from Monday to Friday!  

Orders received before 8AM EST will be shipped out the same day. Any orders received after 8AM EST will be shipped out the next business day. 

Most orders arrive within 2 to 5 business days of the order processed, but may take longer depending on your location. 


Please note that we are closed on the following holidays:

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas

No worries! Any orders placed on a US Public Holiday will be processed on the next working day.


Domestic Shipping Rates 

We provide FREE SHIPPING for all orders over $50 via FedEx or UPS to Continental US street addresses. 

For Orders Under $50: Shipping rates may vary depending on the product weight. 


Delivery Locations

At this time, we only ship to the USA excluding Hawaii, Alaska, and US territories. We hope to expand our delivery locations in the near future! 

We recommend purchasing Kepsuul from the following national chains if you live in the areas that we can't currently ship: